A customer services outsourcing company based in N.Ireland. Specialising in outsourced email, business process outsourcing and Customer Relationship Management. Gem provide multilingual solutions for its call centre services and outsourced email.|
Details: Gem was established in 2000 and is a privately owned outsource contact centre based in Belfast. Over the years we have established an enviable track record of delivering innovative services for market leading organisations across a wide range of geographic regions, sectors and channels.
Gem delivers an exceptional customer service experience through the passion of our people, who come from a broad range of backgrounds and a broad range of cultures.
Employing over 1000 people across our 3 facilities, Gem is dedicated to delivering outstanding results for our clients and our performance has been recognised through the many industry awards we have received for recruitment, training, innovative use of technology and business development.
Category: Customer Service