Network of independant auto repair centers in Canada, United States and United Kingdom. They provide a global solution to support collision repairers (brand name, sales and marketing team, cutting-edge information technologies).|
Details: The Fix Auto formula gives independent owners an opportunity to break away from isolation and join the momentum that will lead to a strengthened position within the industry.
Fix Auto members have discovered highly effective tools and, above all, a very dynamic coaching team that respects the profession and knows the industry inside out.
Fix auto collision centers have recently completed the installation and integration of the web-cms system throughout the network. Accessible via Internet, this application allows collision repairers to transfer all information related to individual purchase orders and cost estimates to Fix Auto's data center. The transfer of statistics is automatic and immediate, and the software is compatible with all standard industry applications. The collection and analysis of data allows comparisons between collision repair centers and demonstrates to insurers the competitive and performance driven spirit of the Fix Auto network. Within hours following a vehicle delivery, the system sends all necessary data to call center personnel, who in turn measure customer satisfaction by phone. Certain exclusive information proves equally beneficial for insurers.
In partnership with its insurance clients, Fix Auto enables a standardization of the claims process to which the client is exposed. At Fix Auto, the customer will not feel the claims process friction so often experienced following an accident.
Category: Body Repair